Operation Manager

We are seeking a highly organized and proactive Operations Manager to join our growing online ed-tech platform. The ideal candidate will have experience in educational operations and a strong understanding of various school education boards (CBSE, ICSE, and State Boards). This role demands coordination across content, delivery, student services, and tech teams to ensure smooth, scalable, and high-quality academic operations.

Key Responsibilities:

• Oversee end-to-end academic operations for live and recorded classes aligned with CBSE, ICSE, and major State Board syllabi.

• Ensure accurate scheduling, resourcing, and delivery of courses across multiple subjects and grade levels.

• Collaborate with content and academic teams to track curriculum progress and syllabus coverage.

• Work closely with tech/product teams to optimize the LMS and app-based learning environment.

• Coordinate onboarding and training for teachers, academic counselors, and support staff.

• Maintain quality standards for session delivery, student interaction, and parent communication.

• Monitor operational KPIs: attendance, engagement, retention, and learning outcomes.

• Resolve operational bottlenecks and troubleshoot daily issues related to course delivery.

• Conduct periodic audits and feedback loops to improve processes and learning experience.

• Assist in the roll-out of new academic programs, exams, or curriculum changes.

Qualifications and Skills:

• Bachelor's degree in Education, Business Administration, or a related field (MBA is a plus).

• 2–3 years of experience in EdTech operations or educational program management.

• Working knowledge of CBSE, ICSE, and key State Board curricula.

• Familiarity with online learning tools, LMS platforms, and digital classroom technologies.

• Strong communication, stakeholder management, and team coordination skills.

• Analytical mindset with the ability to manage data and improve systems.

• Problem-solving attitude and a growth-oriented approach in a dynamic environment.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 3 years of experience.

More about this Operation Manager job

1. What is the eligibility criteria to apply for this Operation Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Operation Manager job?
   Ans: This Operation Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Manager job?
   Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., EDU CLUB.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Manager role?
   Ans: There is an immediate opening of 1 Operation Manager at EDU CLUB
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Manager job?
   Ans: This Operation Manager job has 10:00 AM - 07:00 PM timing.