A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Easy Services
Vashi, Mumbai
1 - 3 years Experience in Back Office / Data Entry
Full Time
The Operations Manager must control the entire service workflow with precision—from daily lead intake and technician assignment to real-time job tracking and on-time completion—ensuring every moving part runs in a disciplined, predictable rhythm. The role demands strict team management, strong field handling, rapid decision-making under pressure, and the ability to deliver a superior customer experience by closing all complaints within 24 hours. The manager must drive higher lead conversions, maintain consistent service quality through weekly audits, and report daily metrics with absolute accuracy and integrity. Only a candidate with system-building capability, operational sharpness, people insight, data discipline, and uncompromising honesty can sustain and elevate the company’s performance.
