Operation Manager

20,000 - 30,000 /month

Adn Wheelserve Private Limited

Sarita Vihar, Delhi

4 - 6 years Experience in Back Office / Data Entry

Replies in 24hrs

2 Openings

Full Time

Skills Required

Computer Knowledge

Email Writing

MS Excel

Job Highlights

10th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, 4-Wheeler Driving Licence, Bank Account

Job Description

The Senior Operations Manager /Manager will lead end-to-end operations across service centres and field teams, ensuring seamless execution of vehicle pickup and drop-off services. This role goes beyond coordination to include team leadership, performance management, process optimization, and driving operational growth.

1. Provide Leadership & Driver Operations Management

Lead, mentor, and manage Operations through self and executives. Overall responsible for driver coordination and service delivery.
Ensure driver hiring, onboarding, and training to meet evolving business requirements.
Meet performance benchmarks for drivers and operations staff.
Resolve service centre / customer escalations related to driver field challenges

2. Service Centre Management & Stakeholder Engagement

Maintain good relationships with key service centre partners and act as the primary escalation point.
Ensure strong alignment with service centres to drive service quality & bookings targets.
Constantly plan & innovate workflows, trainings driver to enhance customer experience. operational efficiency and service quality.

Interested candidates whatsapp for interview details & coordination at 8920528307 or 9625746011.

Requirements

Graduate in any discipline (preferred) with minimum 4 years relevant experience.
Strong verbal and written communication skills (Hindi & English)
Good command of basic computer tools (Excel, email, WhatsApp, CRMs)
Ability to multitask and work under pressure
Experience in managing field teams or blue-collar staff is a plus
Willingness to work in rotational shifts, if required

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 4 - 6 years of experience.

More about this Operation Manager job

What skills and experience do you need for this Operation Manager job?
Ans : To apply for this Operation Manager job, candidates should have skills like Computer Knowledge, Email Writing, MS Excel along with 4-6 years of experience.
What salary is offered for this Operation Manager job?
Ans : The salary for this Operation Manager job ranges between ₹20,000-₹30,000 per month.
What is the work schedule for this Operation Manager job?
Ans : This Operation Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarita Vihar, Delhi.
How many vacancies are there for this Operation Manager job?
Ans : There are 2 vacancies for this Operation Manager role.
Is this job open for all genders?
Ans : Yes, this Operation Manager job is open for both male and female candidates.
What does the role of Operation Manager involve?
Ans : As a Operation Manager, your work will involve skills like Computer Knowledge, Email Writing, MS Excel. This role is part of Back Office / Data Entry category.
What is the job location for this position?
Ans : The job location for this Operation Manager position is Sarita Vihar, Delhi.
Who is the right fit for this Operation Manager job?
Ans : A candidate having skills like Computer Knowledge, Email Writing, MS Excel with 4-6 years of experience is the right fit for this Operation Manager job.
What makes this Operation Manager job a good opportunity?
Ans : This Operation Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.