A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /month
Scope Testing Services Private Limited
Janakpuri, Delhi
0 - 1 years Experience in Back Office / Data Entry
Full Time
As an Operation Executive, you have to ensuring the smooth and efficient operation of our assessment processes and take care helpdesks. You will manage daily operations, coordinate between teams, centres and ensure compliance with our stringent quality and security standards. This role requires a proactive individual with excellent organizational skills and a keen eye for detail.
Key Responsibilities:
Oversee and coordinate daily operations related assessment project processes.
Ensure timely and accurate execution of all projects related activities in accordance with Strategic flow.
Collaborate with internal teams and team member, including test developers, IT support, and quality assurance, field officers, centre heads to ensure seamless operation of assessment services.
Facilitate effective communication between departments to resolve operational issues and improve processes.
Conduct regular audits of coordination with centre heads and reviews to ensure the integrity and confidentiality.
Identify areas for process improvement and implement strategies to enhance efficiency and effectiveness.
During live project, look after the hotlines and ensure the delivery of service and responses accordingly.
Address and resolve queries and concerns related to assessments in a timely and professional manner.
Provide support and guidance to visitors/applicant who are visiting to our live portal and candidates throughout the assessment process.
Prepare and maintain accurate records and reports on operational activities and
performance.
Analyse data to identify trends and make informed decisions for operational improvements.
Willingness to travel.
