Operation Executive

15,000 - 22,000 /month

Zxpe Services Private Limited

Sector 62 Noida, Noida

1 - 3 years Experience in Back Office / Data Entry

2 Openings

Full Time

Job Highlights

Graduate and above

Males Only

10:00 AM - 07:00 PM | 6 days working

Job Description

Job Summary

We are looking for a detail-oriented Fintech Operations Executive to manage daily operational activities related to digital payment services. The role requires hands-on experience in transaction monitoring, partner coordination, and strong customer support—with a key focus on AEPS (Aadhaar Enabled Payment System) operations and support.

Key Responsibilities

🔹 AEPS Support (Primary Responsibility)

Handle end-to-end AEPS operations, including cash withdrawal, balance enquiry, and mini statement services.

Resolve AEPS transaction failures, reversals, and settlement-related issues within defined TAT.

Coordinate with banks, NPCI, and service providers for AEPS-related escalations.

Monitor AEPS transaction reports, reconciliation, and daily settlement status.

Provide technical and operational support to AEPS agents/BCs via call, email, or ticketing systems.

Ensure compliance with AEPS guidelines, KYC, and regulatory requirements.

🔹 General Fintech Operations

Monitor daily transactions across fintech products (AEPS, DMT, BBPS, Recharge, etc.).

Manage customer and merchant queries related to fintech services.

Maintain accurate MIS, transaction logs, and reconciliation reports.

Support onboarding and training of agents/partners on fintech products.

Ensure SOP adherence and operational risk control.

Coordinate with internal teams (Tech, Compliance, Accounts) for smooth operations.

Required Skills & Qualifications

Graduate in any discipline (Finance / Commerce preferred).

1–3 years of experience in fintech operations, with strong exposure to AEPS support.

Good understanding of AEPS workflow, NPCI guidelines, settlements, and dispute handling.

Strong communication and coordination skills.

Proficiency in MS Excel and reporting tools.

Ability to work under pressure and handle multiple escalations.

Preferred Skills

Experience working with BC networks or payment service providers.

Knowledge of RBI/NPCI regulations related to digital payments.

Familiarity with CRM or ticketing tools.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Operation Executive job

Who is eligible to apply for this Operation Executive job at Zxpe Services Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Operation Executive job offered by Zxpe Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Operation Executive position.
What are the working days and timings for this job?
Ans : This Operation Executive job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Operation Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Operation Executive job is located in Sector 62 Noida, Noida.
Why should you apply for this Operation Executive job?
Ans : This Operation Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.