Operation Executive

Job Title: Call Agent

Location: Kaushambi, Ghaziabad, Uttar Pradesh

Job Type: Full-Time

Words Lead Private Limited is a leading company in translation services Industry. We are committed to providing exceptional customer service and support to our clients. We are looking for a dedicated and enthusiastic Call Agent to join our team.

Job Description:

Responsibilities:

• Handle inbound and outbound calls in a professional manner.

• Provide accurate information to customers regarding products and services.

• Resolve customer inquiries and complaints efficiently.

• Maintain detailed and accurate records of customer interactions.

• Follow up on customer calls where necessary.

• Meet or exceed performance targets and metrics.

• Collaborate with team members to improve customer service processes.

Requirements:

• Excellent communication and interpersonal skills.

• Ability to handle stressful situations and remain calm under pressure.

• Proficient in using computer systems and software applications.

• Strong problem-solving skills and attention to detail.

• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary upto 18k.

• Opportunities for career advancement.

• Comprehensive training and development programs.

• Friendly and supportive work environment.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., WORDS LEAD (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 10 Operation Executive at WORDS LEAD (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 09:00 AM - 06:00 PM timing.