Back Office Operation Executive

Job Summary

We are looking for a highly organized, proactive, and result-oriented Operations Executive to oversee and coordinate day-to-day operational activities. The candidate will ensure smooth process execution, effective coordination between teams, timely resolution of operational issues, and accurate maintenance of records and reports.
Key Responsibilities

• Manage and coordinate daily operational activities to ensure smooth business operations.

• Coordinate with internal teams, clients, vendors, and other stakeholders for timely execution of tasks.

• Monitor daily workflows, processes, and pending activities.

• Ensure all operational tasks are completed accurately and within defined timelines.

• Maintain and update operational records, databases, documents, and reports.

• Prepare daily, weekly, and monthly MIS/operations reports.

• Track operational performance and highlight delays, discrepancies, or process gaps.

• Follow up with relevant teams to ensure timely closure of pending tasks.

• Handle operational queries and resolve issues through effective coordination.

• Ensure compliance with company policies, SOPs, and operational guidelines.

• Identify process inefficiencies and suggest improvements to increase productivity.

• Maintain proper documentation and ensure data accuracy.

• Support management in implementing new processes and operational initiatives.

• Assist in monitoring operational KPIs and preparing performance reports.

• Perform additional operational responsibilities as assigned by management.

Required Skills

• Excellent communication and interpersonal skills.

• Strong coordination and follow-up abilities.

• Good analytical and problem-solving skills.

• Strong organizational and time-management skills.

• Ability to multitask and work under pressure.

• Good command of MS Excel, Word, PowerPoint, and Google Workspace and AI Tools.

• Strong attention to detail and accuracy.

• Ability to work independently and collaboratively.

• Proactive approach with a strong sense of ownership.

• Ability to prioritize tasks and meet deadlines.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.