Operation Executive

We are looking for a hyper-organized, proactive, and reliable Operations & Admin Executive to be the backbone of our daily operations. If you thrive in a fast-paced live entertainment environment and know how to keep things running smoothly behind the scenes, we want you on the team. You will be the point person for venue logistics, talent coordination, and administrative support.

Key Responsibilities:

• Venue Operations: Oversee daily administrative operations to ensure the venue is fully prepped and show-ready before doors open.

• Talent & Show Coordination: Act as the on-ground point of contact for performing artists. Manage schedules, green room prep, and basic logistics so the talent can focus on the show.

• Customer & Ticketing Support: Handle customer inquiries, resolve ticketing discrepancies, and ensure a seamless front-of-house experience for the audience.

• Financial Admin: Track daily expenses, manage basic bookkeeping, process vendor payments, and organize invoices (basic knowledge of GST compliance is a huge plus).

• Inventory Management: Monitor and restock office, venue, and operational supplies to ensure we never run out of the essentials.

• Crisis Management: Quickly and calmly troubleshoot any on-the-fly operational or technical hiccups that happen during a live event.

What We’re Looking For:

• Proven experience in an administrative, operations, or venue management role (experience in live events, theater, or hospitality is highly preferred).

• Exceptional organizational skills and a borderline obsessive attention to detail.

• Strong communication skills—you know how to talk to artists, vendors, and angry customers with equal professionalism.

• Ability to stay cool under pressure. Live shows can be chaotic; we need someone who solves problems instead of panicking.

• Tech-savvy with standard booking platforms, spreadsheets, and basic administrative software.

• Willingness to work flexible hours, including evenings and weekends, to align with our show schedules

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.