Back Office Operation Executive

20,000 - 30,000 /month

Startek

Shiva Nagar, Bangalore

1 - 5 years Experience in Back Office / Data Entry

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

11:00 AM - 08:00 PM | 6 days working

Job Description

Job Description – Sr.Operations Executive

Position: Operations Executive

Role Summary

We are looking for an Operations Executive to manage SPF claim operations, ensure timely ticket resolution, coordinate with stakeholders, and improve claim approval efficiency. The ideal candidate should possess strong analytical, communication, and process management skills.

Key Responsibilities

Handle SPF claim tickets and ensure accurate processing.

Ensure all SPF claim tickets are closed within the defined TAT (Turnaround Time).

Conduct seller training sessions on SPF claim processes, guidelines, and best practices.

Coordinate with third-party stakeholders to improve SPF claim approval rates.

Monitor SPF claim tickets daily and track performance metrics.

Escalate critical issues and ensure timely resolution.

Prepare and maintain operational reports and dashboards related to SPF claims.

Ensure compliance with internal processes and quality standards.

Required Skills:

Strong operational and process management skills.

Good communication and stakeholder management abilities.

Analytical mindset with strong attention to detail.

Ability to manage multiple tasks and meet deadlines.

Proficiency in MS Excel and reporting tools is preferred.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.

More about this Back Office Operation Executive job

What qualifications and experience are required for this Back Office Operation Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Back Office Operation Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Back Office Operation Executive job has 6 days working days and timings from 11:00 AM - 08:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shiva Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Operation Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Back Office Operation Executive job is located in Shiva Nagar, Bangalore.
Why should you apply for this Back Office Operation Executive job?
Ans : This Back Office Operation Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.