Operation Executive

Job Summary:

We are looking for a detail-oriented Operations Executive to support credit card sales by managing backend tasks such as data entry, record maintenance, coordination with internal teams, and ensuring proper documentation. The candidate will play a vital role in ensuring smooth processing and compliance throughout the customer journey.

Key Responsibilities:

1. Daily Record Management:

   • Maintain accurate records of all daily customer interactions, applications received, and conversion statuses.

   • Update sales data in spreadsheets, CRM tools, or internal systems.

2. Coordination & Follow-ups:

   • Liaise with internal credit card processing teams to track application status.

   • Ensure timely updates on approvals, rejections, or pending cases.

   • Support sales executives by handling backend operational queries and requests.

3. Documentation Handling:

   • Cross-check submitted KYC documents (Aadhaar, PAN, income proof, etc.) for completeness and accuracy.

   • Flag any discrepancies or missing details for quick resolution.

   • Ensure all forms are signed and scanned as per guidelines.

4. Compliance & Quality Check:

   • Ensure that all sales and documentation processes follow banking norms, KYC rules, and RBI regulatory guidelines.

   • Prevent errors, fraud, or incomplete processing by performing regular audits.

5. Reporting & MIS:

   • Generate daily/weekly reports on application status, lead quality, and conversion ratio.

   • Share reports with the sales and management team for performance tracking.
     

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹24000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., Shine Projects.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 20 Operation Executive at Shine Projects
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 09:00 AM - 06:00 PM timing.