Back Office Operation Executive

8,000 - 10,000 /month

Sark Fabrics Private Limited

Bhattian Bet, Ludhiana

0 - 4 years Experience in Back Office / Data Entry

1 Opening

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Operation Executive to join our team . The role offers ₹8,000 - ₹10,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 4 years of experience.

More about this Back Office Operation Executive job

Can freshers or experienced candidates apply for this Back Office Operation Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Back Office Operation Executive role.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹10,000 per month in this Back Office Operation Executive position.
What are the working days and timings for this job?
Ans : This Back Office Operation Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhattian Bet, Ludhiana.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Operation Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Back Office Operation Executive job is located in Bhattian Bet, Ludhiana.
Why should you apply for this Back Office Operation Executive job?
Ans : This Back Office Operation Executive job offers a salary between ₹8,000-₹10,000 per month. This is a Full Time opportunity and has 1 openings available.