Operation Executive

We are looking for a passionate Operations Executive to join our team at Prudas Technologies. If you are excited to learn, adapt, and contribute to live projects in a professional environment, this is the opportunity for you.

Required Skills & Qualifications

●     Experience: 0-6 months

●     Technical Proficiency: Strong command of data management tools, CRM systems and proficiency in MS Excel/Google Sheets for data analysis.

●     Problem-Solving: Ability to troubleshoot technical issues in a high-pressure environment where patient care is at stake.

●     Communication: Exceptional verbal and written communication skills to interact with  healthcare providers.

●     Education: Bachelor’s degree in a related field.

The role will include but not limited to the following activities:

 Vendor Management

●     Vendor planning and coordination

●     Vendor Onboarding

●     Vendor delivery tracking and governance

Backend Operation Coordination

 Direct Sales Coordination

●     Coordination with Field sales team on onboarding, activation, and coordination with team

●     Tracking daily onboarding, activations and sales for every team

●     Reporting to management

●     Sales, Revenue and Cost tracking

 Onboarding Activities

●      Validation and Verification of all Onboarded Doctors by various teams (Franchisee or Field Agencies)

●     Verification calling to the Onboarded Doctors

●     DM Alerts to the Onboarded Doctors for day-to-day posts and activities

 Post sales activities

●     DM Planning and Calendar share with Doctors

●     Coordination and daily actions with Digital Marketing Vendor

●     Ensuring Posts as per calendar

 Downtime and Issues faced by Doctors

●     Connect with Doctors on any query or ping within 5 minutes

●     Resolve any query with Doctor within 15 minutes

●     Any query or requirement which is not resolvable should be immediately escalated to relevant team and Manager

Digital Marketing Activities

●     Coordination with DM teams (Spirals Health and Spirals Care) as per management instructions

●     Keep track of work and actions by the teams

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.