Operation Executive

Key Responsibilities

• Manage and update the customer database, ensuring data accuracy and segmentation for targeted campaigns.

• Track, manage, and assign sales leads to individual sales team members; monitor lead progress through the sales funnel.

• Maintain and update incentive data for the sales team, ensuring accurate tracking and reporting of performance-based rewards.

• Plan, execute, and analyze email marketing campaigns using CRM and marketing automation tools.

• Send WhatsApp messages and manage other direct communication channels for customer engagement and promotions.

• Support digital marketing initiatives, including basic campaign setup, tracking, and reporting.

• Source and qualify new leads from various digital and offline channels; maintain lead pipeline and ensure timely follow-up.

• Organize live sessions, including scheduling, creating Zoom links, and sharing invitations with all relevant clients and stakeholders.

• Collaborate with sales and marketing teams to align CRM activities with broader business goals.

• Generate and present regular reports on lead status, campaign performance, and incentive tracking to management.

• Ensure compliance with data protection and privacy regulations in all CRM and marketing activities.

Key Skills & Competencies

• Proficiency with CRM platforms (e.g., Salesforce, Freshworks, Zoho) and marketing automation tools.

• Strong organizational and data management skills; attention to detail in maintaining customer and lead records.

• Experience with email marketing platforms and WhatsApp Business for mass communications.

• Basic understanding of digital marketing concepts, including lead generation and campaign analytics.

• Ability to coordinate virtual events and manage online meeting tools (e.g., Zoom)3.

• Analytical skills to interpret data and generate actionable insights for sales and marketing teams.

• Good communication and interpersonal skills for cross-functional collaboration and client interaction.

• Self-motivated, proactive, and able to manage multiple tasks simultaneously.

Preferred Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• 1-2 years of experience in CRM management, sales support, or digital marketing roles.

• Familiarity with incentive management and sales performance tracking.

• Experience with lead sourcing tools (e.g., LinkedIn, ZoomInfo, Scrupp) is a plus

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 3 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., PLANYOURWORLD TRAINING ACADEMY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 1 Operation Executive at PLANYOURWORLD TRAINING ACADEMY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 09:00 AM - 06:00 PM timing.