Operation Executive

Job Summary

We are looking for a proactive and detail-oriented Operations Executive who will be responsible for smooth day-to-day operations, effective client coordination, internal team management, and data handling using advanced Excel. The ideal candidate should have strong communication skills and the ability to manage multiple tasks efficiently.

Key Responsibilities

Client Coordination

• Act as the primary point of contact for clients regarding operational requirements

• Coordinate with clients to understand service needs, timelines, and deliverables

• Handle client queries, follow-ups, and issue resolution professionally

• Prepare and share reports, updates, and MIS with clients

Team Coordination

• Coordinate with internal teams to ensure timely execution of tasks

• Assign work, track progress, and ensure deadlines are met

• Maintain smooth communication between departments

• Support team members in resolving operational challenges

Operations Management

• Monitor daily operations to ensure efficiency and accuracy

• Maintain operational records, documentation, and process flows

• Identify process gaps and suggest improvements

• Ensure compliance with company policies and SOPs

Data Management & Advanced Excel

• Prepare MIS reports, dashboards, and operational summaries

• Use advanced Excel functions such as VLOOKUP/XLOOKUP, Pivot Tables, IF formulas, data validation, and charts

• Analyze operational data and present insights to management

• Maintain accurate databases and trackers

Required Skills & Competencies

• Strong client handling and communication skills

• Excellent coordination and multitasking abilities

• Proficiency in Advanced MS Excel

• Good analytical and problem-solving skills

• Ability to work independently and in a team

• Strong organizational and time management skills

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6 years of experience.