Operation Executive

Job Summary:

We are seeking dynamic and detail-oriented candidates from technical backgrounds (B.Tech / M.Tech / BCA / MCA) to join our Operations Team for NEET Counselling Support. The role involves managing counselling portals, supporting students throughout the admission process, and ensuring smooth backend operations.

Key Responsibilities:

1. Portal Management & Technical Support

• Operate MCC, State, and University-level NEET counselling portals.

• Guide students through registration, choice filling, and document upload.

• Provide real-time technical assistance and resolve portal-related issues.

2. Data Handling & Validation

• Maintain accurate student records, verify uploaded documents, and ensure data consistency.

• Perform backend checks and flag discrepancies.

3. Student Query Management

• Respond to queries through email, phone, chat, or ticketing systems.

• Provide clear guidance on deadlines, procedures, and counselling updates.

4. Reporting & Analytics

• Prepare daily reports on student progress, seat allotments, and error resolutions.

• Support the team with basic data insights and operational tracking.

5. Process Automation & Tool Support

• Identify repetitive manual tasks and suggest automation opportunities.

• Collaborate with tech teams to improve internal tools and workflows.

6. Documentation & SOPs

• Assist in creating user guides, knowledge base articles, and training material.

• Contribute to maintaining and updating internal process documentation.

Key Skills:

• Strong communication and interpersonal skills

• Technical familiarity with portals and web platforms

• Basic knowledge of Excel / Google Sheets (SQL is a plus)

• Problem-solving and troubleshooting mindset

• Ability to work under pressure during counselling seasons

• Team player with high attention to detail

Preferred Tools/Tech :

• MS Excel / Google Sheets

• SQL basics

• CRM or Ticketing Tools (e.g., Freshdesk, Zoho, etc.)

Perks & Benefits:

• Internship Certificate / Full-time Opportunity after evaluation

• Exposure to high-scale government counselling operations

• Learning sessions with domain experts

• Performance-based incentives

CONTACT US

• E-mail Id: Hr@neetsupport.com

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., MINECART.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 20 Operation Executive at MINECART
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 10:00 AM - 07:00 AM timing.