Back Office Operation Executive

We are looking for energetic, motivated, hardworking, and quick-learning individuals to join our team as Junior Trainees for Data Extraction and Tele-Calling operations.

This is an excellent entry-level opportunity for freshers who want to start their career and develop practical skills in internet research, data collection, tele-calling, customer interaction, lead generation, and basic data management.

No prior experience is required. Training will be provided.

Position Details

Job Title: Junior Trainee – Data Extraction & Tele-Calling
Department: Data Research / Tele-Calling / Business Development
Experience: Fresher – 0 to 1 Year
Education: Minimum 10th Pass
Employment Type: Full-Time
Training: On-the-job training provided

Job Responsibilities

1. Data Extraction & Internet Research

• Search Google, business directories, websites, LinkedIn, social media, and other online platforms.

• Identify potential customers and business prospects.

• Collect relevant business and contact information.

• Extract details such as:

  • Company Name

  • Contact Person

  • Mobile Number

  • Email ID

  • Location

  • Business Category

  • Product/Service Requirement

• Maintain accurate and relevant data.

2. Tele-Calling

• Make outbound calls to potential customers from the provided/extracted database.

• Introduce the company's products/services professionally.

• Understand customer requirements.

• Verify customer and business information.

• Identify interested prospects and potential business opportunities.

• Maintain polite and professional communication.

3. Data Management

• Enter and update information in MS Excel, Google Sheets, CRM, or registers.

• Maintain accurate records of customer details and call remarks.

• Update customer responses and follow-up requirements.

• Avoid duplicate, incomplete, or incorrect data.

4. Lead Generation & Follow-Up

• Identify potential and interested customers.

• Record customer requirements and responses.

• Follow up with interested prospects as instructed.

• Forward qualified leads to the concerned team.

• Maintain proper follow-up records.

5. Daily Reporting

• Prepare and submit daily work reports to the supervisor.

• Report daily:

  • Data collected

  • Calls completed

  • Customers contacted

  • Interested customers

  • Follow-ups required

  • Qualified leads

• Complete assigned daily targets and activities on time.

Eligibility

• Minimum 10th Pass or equivalent.

• Freshers are welcome.

• No previous tele-calling or data-extraction experience required.

• Basic knowledge of smartphone/computer operation.

• Basic knowledge of MS Excel or Google Sheets is an advantage.

• Good and polite communication skills.

• Quick learner with a positive attitude.

• Willingness to work with daily targets.

Required Skills

• Internet Research

• Data Collection

• Data Entry

• Basic Computer Skills

• MS Excel / Google Sheets

• Tele-Calling

• Communication Skills

• Lead Generation

• Customer Interaction

• Follow-Up

• Teamwork

• Target-Oriented Approach

Training & Learning Opportunity

Selected candidates will receive training in:

• Internet & Google Research

• Business Data Extraction

• Lead Generation

• Tele-Calling

• Customer Communication

• Lead Qualification

• Excel / Google Sheets

• Data Management

• Follow-Up Techniques

• Basic Business Development

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 5 years of experience.