Key Responsibilities:
• Supervise and support technical operations in the back office.
• Monitor and manage system performance, troubleshooting issues remotely.
• Coordinate with field technicians for timely maintenance and repairs.
• Maintain accurate technical documentation and reports.
• Ensure compliance with company policies and industry standards.
• Assist in procurement and inventory management of technical equipment.
• Provide technical guidance and support to team members.
• Communicate with vendors and service providers for maintenance needs.
• Work closely with other departments to improve workflow and efficiency.