Operation Executive

Key Responsibilities:

• Manage and monitor renewal cycles for telecom service contracts (broadband, leased line, fiber connectivity, etc.).

• Coordinate with clients and internal teams to ensure smooth renewal processes.

• Track renewal due dates, pending payments, and contract expirations using CRM or ERP tools.

• Prepare and maintain renewal reports, MIS, and performance dashboards.

• Liaise with the accounts and billing teams for payment follow-ups and invoice reconciliation.

• Support service assurance teams to ensure uninterrupted services during renewals.

• Analyze customer data to identify retention opportunities and reduce churn.

• Handle customer escalations related to renewals or service continuation.

• Assist management in forecasting and planning renewal targets.

• Ensure compliance with company and telecom regulatory policies.

Required Skills:

• Strong understanding of telecom operations (ISP, network, fiber, or enterprise connectivity).

• Excellent communication and coordination skills.

• Proficiency in MS Excel, CRM tools, and data reporting.

• Ability to multitask and work under deadlines.

• Analytical mindset with attention to detail.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 4 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., Innovative Fiber Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 10 Operation Executive at Innovative Fiber Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 10:00 AM - 07:00 PM timing.