Job Title: Operations Executive
Location: Bangalore
Company:
About company
DashLoc started in 2019 with the vision to provide the support to retail brands.
brand store’s need to keep up, enhance, and optimize their business for search engine.
Social Listing Management (Map’s – Google, Apple and Bing)
Local listing management is the process of checking and updating your business information in all
the online directories where that information is published.
Review Management
Public conversations about a brand. It includes monitoring and conversations, responding to
reputation and proactively opportunities to boost reputation
Retail IVR
Conversational IVR is voice-driven, hands-free customer self-service that uses NLU to understand
content and the context of spoken requests.
Job Overview:
As an Operations Executive, you will play a pivotal role in ensuring smooth daily operations and
strategic planning within our organization. You will be responsible for overseeing and optimizing our
operational processes, ensuring efficient resource utilization, and driving continuous improvement
initiatives.
Key Responsibilities:
• Handling Retail onboard like collecting information about client exact Location or showroom
address
• Maintaining client data
• coordinating with various teams, allocating resources effectively, and troubleshooting any
operational issues that may arise.
• Establishing customer service standards, monitoring customer feedback and reviews, and
implementing strategies to enhance customer satisfaction.
• Responsible for managing, monitoring and optimizing cloud-based infrastructure,
applications and services.
Requirements:
• Bachelor’s degree (Any)
• Should know regional language along with & English
• Proven leadership abilities with strong communication and interpersonal skills.
• Analytical mindset with the ability to solve complex problems and make data-driven
decisions.
• Proficiency in Excel (VLOOKUP, Data Formatting, Duplicate Data identification)
• Strong organizational skills with attention to detail.
• Freshers or Experienced in BPO and Tele calling.
Why Join Us?
Join a team dedicated to driving innovation and making a positive impact in SAAS. You will have the
opportunity to grow professionally in a collaborative environment that values creativity and
initiative.
Application Process:
Interested candidates should submit a resume highlighting relevant experience and qualifications to
lalitha@dasloc.com . Please include a cover letter outlining your interest in the Operations Executive
position and how your skills align with our company’s goals.