Back Office Operation Executive

JOB DESCRIPTION – OPERATIONS EXECUTIVE

Company: Indus Solar Power Pvt. Ltd.

Department: Operations

Designation: Operations Executive

Job Location: Dombivli, Maharashtra

Employment Type: Full-Time

Experience: 1–3 Years

Industry: Solar / Power Energy

About the Role

We are looking for a proactive and organized Operations Executive to manage and coordinate day-to-day operational activities of the solar business. The candidate will be responsible for coordinating between customers, sales, purchase, warehouse, service, engineering and installation teams to ensure smooth and timely execution of projects and customer requirements.

Key Responsibilities

Manage and coordinate daily operational activities.

Coordinate with Sales, Engineering, Purchase, Warehouse, Installation and Service teams.

Track customer orders, project status, material availability and delivery schedules.

Coordinate with vendors, suppliers, transporters and installation teams.

Prepare and maintain operational reports, MIS and documentation.

Monitor material movement from warehouse to project/site locations.

Follow up on pending orders, deliveries, installations and service requirements.

Coordinate with site teams for project execution and completion.

Maintain records of project documents, invoices, delivery challans and service reports.

Support scheduling of installation, commissioning and maintenance activities.

Ensure timely communication and resolution of operational issues.

Track customer complaints and coordinate with the concerned department for resolution.

Maintain daily/weekly/monthly operational reports.

Assist management in improving operational efficiency and reducing delays.

Ensure compliance with company processes, safety procedures and operational standards.

Required Skills

Good communication and coordination skills.

Strong follow-up and problem-solving ability.

Good knowledge of MS Excel, Word and email communication.

Ability to prepare MIS and operational reports.

Good organizational and time-management skills.

Ability to coordinate with multiple departments simultaneously.

Basic understanding of solar products and project execution will be an advantage.

Ability to work under pressure and meet deadlines.

Strong attention to detail.

Qualification

Graduate in B.Com, BBA, BA, B.Sc. or any relevant discipline.

Candidates with experience in Solar, Electrical, Renewable Energy, EPC or Engineering industries will be preferred.

Experience

1–3 years of experience in operations, coordination, project coordination, back-office operations or a similar role.

Key Performance Indicators (KPIs)

Timely completion of operational activities.

On-time delivery and installation coordination.

Accuracy of MIS and documentation.

Effective interdepartmental coordination.

Reduction in operational delays.

Customer issue resolution and follow-up.

Vendor and site-team coordination.

Overall operational efficiency.

Preferred Candidate Profile

The ideal candidate should be responsible, proactive, disciplined and comfortable with regular follow-ups. The person should have excellent coordination skills and the ability to manage multiple tasks while ensuring smooth day-to-day solar operations.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.