Operation Executive

Key Responsibilities

1. Sales Coordination & CRM Management

Manage and update the CRM (HubSpot/Zoho) with leads, opportunities, and pipeline

stages.

Support the team in preparing pitches, proposals, and MoUs for CSR and institutional

partners.

Track communication and follow-ups with prospective clients and ensure timely

responses.

2. Data & Reporting

Maintain and analyze sales dashboards, weekly performance reports, and forecast sheets.

Create data-driven insights for leadership to inform strategy and decision-making.

Ensure all client and deal documentation is organized and compliant with company

standards.

3. Process & Operations

Support smooth execution of CSR, school, and government partnership projects.

Coordinate with internal teams — content, finance, and marketing — for proposal,

billing, and project updates.

Identify process bottlenecks and help automate repetitive operational tasks.

4. Collaboration & Support

Work closely with the Head of Partnerships to monitor sales targets and performance

KPIs.

Coordinate with the finance team for invoice generation, payment tracking, and

reconciliation.

Assist in building internal knowledge bases and partnership trackers.

Requirements

Bachelor’s degree in Business, Management, Marketing, or related field.

1–3 years of experience in sales operations, CRM management, or business

coordination roles.

Strong command over Excel/Google Sheets and comfort with CRM tools.

Excellent written and verbal communication skills.

High attention to detail, strong organizational ability, and a proactive mindset.

Preferred Experience

Experience in education, CSR, or social impact sectors.

Familiarity with government partnership documentation and CSR proposal

workflows.

Comfort with tools like Power BI, Google Data Studio, or project management platforms.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.