Operation Executive

Position: Insurance Operations

• Experience: Freshers to 4 years

• Preferred Background: Operations, Backend Operations, Branch Operations, Insurance Operations

• Languages: Excellent communication in Gujarati & good proficiency in English

• Salary: 2.64 LPA to ₹3.2 LPA (CTC)

• Work Model: Work from Office, 6 days working, Rotational week offs

• Interview Process: 2 rounds

• Office Location: Ahmedabad, Gujarat
  
  
  About the role -

  We are looking for a flexible and adaptable Associate to join our team, responsible for supporting the seamless execution of in-clinic doctor consultations. The role involves a range of responsibilities, including managing patient attendance, collecting prescriptions, and handling escalations.

  The trainee will be expected to work across multiple functions, ensuring smooth day-to-day operations.
  

  Key Requirements:

  ● Freshers only, who completed their graduation in the last 5 years.

  ● Any degree (Degree in a Healthcare/Medical background is a plus) with good communication skills.

  ● Proficiency in both English and Hindi.

  ● Ability to handle high-volume calls and multitask effectively.

  ● Strong organizational skills and attention to detail.
  
  Key Responsibilities:

  ● Collecting and verifying patient attendance for scheduled in-clinic appointments.

  ● Organizing and managing prescriptions issued by doctors during consultations.

  ● Addressing any patient or appointment-related escalations, ensuring timely resolutions.

  ● Making a high volume of calls to coordinate with patients, doctors, and other stakeholders to ensure all activities are completed efficiently.

  ● Make calls to hospitals to confirm scheduled appointments.

  ● Ensure accurate recording and verification of appointment details.

  ● Conduct high-volume calls to coordinate with hospitals, patients, and other stakeholders.

  ● Maintain clear and effective communication to ensure all activities are completed efficiently.

  ● Handle any escalations related to appointments or patient concerns, ensuring timely and satisfactory resolutions.

  ● Work across multiple functions to support smooth
  
  Hr - Swati Meena
  Send CV to - Hr@emta.co.in
  Contact - +91 95222 57477

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 4 years of experience.