A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 20,000 /month
Core Corporates
Udyog Vihar Phase I, Gurgaon
6 - 24 months Experience in Back Office / Data Entry
Full Time
Key Responsibilities:
Handle inbound and outbound calls and emails related to travel bookings, queries, and operations.
Coordinate with internal departments and vendors to ensure timely service delivery.
Monitor, update, and maintain travel itineraries, bookings, and customer data in internal systems.
Assist with issue resolution, cancellations, and rescheduling requests from clients.
Prepare operational reports and ensure SOPs are followed.
Participate in daily shift handovers and rotational schedules.
Deliver excellent customer service while meeting performance targets (linked to variable pay).
Requirements:
Currently pursuing or recently completed a Bachelor's degree.
Excellent communication skills (both verbal and written).
Strong problem-solving and multitasking ability.
Willingness to work in rotational shifts, including evenings, weekends, and holidays.
Proficient in MS Office, Google Sheets, and basic CRM tools.
