Operation Executive

Job Title: Operations Intern

🔹 Company: Travel Plus

🔹 Location: Sector 20, Gurgaon

🔹 Stipend: ₹15,000 Fixed + ₹10,000 Performance-based Variable

🔹 Shift Type: 9hours shift

🔹 Working Days: 6 Days a Week (Rotational Off)

Job Description:

We are looking for an enthusiastic and detail-oriented Operations Intern to join our fast-paced travel services team. You will play a crucial role in supporting day-to-day backend operations and ensuring smooth client communications.

Key Responsibilities:

Handle inbound and outbound calls and emails related to travel bookings, queries, and operations.

Coordinate with internal departments and vendors to ensure timely service delivery.

Monitor, update, and maintain travel itineraries, bookings, and customer data in internal systems.

Assist with issue resolution, cancellations, and rescheduling requests from clients.

Prepare operational reports and ensure SOPs are followed.

Participate in daily shift handovers and rotational schedules.

Deliver excellent customer service while meeting performance targets (linked to variable pay).

Requirements:

Currently pursuing or recently completed a Bachelor's degree.

Excellent communication skills (both verbal and written).

Strong problem-solving and multitasking ability.

Willingness to work in rotational shifts, including evenings, weekends, and holidays.

Proficient in MS Office, Google Sheets, and basic CRM tools.

Perks:

Internship certificate

Performance-based variable pay (up to ₹10,000/month)

Opportunity to convert to a full-time role based on performance

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.