Operation Executive

Training & Program Operations

• Coordinate end-to-end execution of corporate training programs (virtual, classroom, and on-site).

• Manage training schedules, session planning, trainer allocation, and batch coordination.

• Act as a single point of contact between trainers, clients, and internal teams for program execution.

• Ensure timely sharing of training materials, session links, attendance sheets, and assessments.

Client & Trainer Coordination

• Coordinate with trainers regarding availability, logistics, content alignment, and delivery requirements.

• Communicate program details, timelines, and updates to clients professionally and proactively.

• Support trainer onboarding, documentation, and compliance requirements.

• Handle post-training feedback collection from clients and trainers.

Operational & Administrative Support

• Prepare and maintain operational documents including program trackers, MIS reports, invoices support data, and engagement records.

• Assist in raising POs, invoices, contracts, and maintaining proper documentation for each engagement.

• Track training completion status, attendance, certifications, and reports.

• Support audits, compliance, and internal process documentation as required.

Process & Quality Management

• Ensure adherence to standard operating procedures (SOPs) for training delivery.

• Identify operational gaps and suggest process improvements for efficiency and scalability.

• Ensure timely closure of engagements with proper reporting and documentation.

Cross-Functional Collaboration

• Work closely with Sales, Business Development, Finance, and Academic teams to ensure smooth handover and delivery.

• Support pre-sales operations by assisting with trainer mapping, availability checks, and operational feasibility.

Required Skills & Competencies

Technical & Functional Skills

• Strong operational coordination and multitasking ability

• Proficiency in MS Excel, Word, PowerPoint, and Google Workspace

• Basic understanding of corporate training, L&D, or consulting operations

• Experience with MIS reporting and operational tracking

Behavioral & Soft Skills

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Client-focused mindset with attention to detail

• Ability to work under tight timelines and manage multiple engagements simultaneously

• Professional demeanor and problem-solving attitude

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, Operations, or a related field

• 1–3 years of experience in operations, training coordination, L&D, EdTech, or consulting preferred

• Experience in corporate training operations will be an added advantage

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.