Operation Executive

Operation Executive – Roles & Responsibilities

1. Daily Operational Management Monitor day-to-day business operations to ensure smooth workflow.

• Coordinate with internal departments to streamline processes.

• Maintain operational schedules, trackers, and reports.

2. Documentation & Compliance Prepare, verify, and maintain business documents such as agreements, invoices, notary papers, GST documents, etc.

• Ensure all records are updated, accurate, and compliant with company policies.

3. Client Coordination Communicate with clients to collect required information/documents.

• Update clients on work status, timelines, and process requirements.

• Handle basic client queries and route escalations to the right department.

4. Process Execution Complete assigned tasks such as data entry, form submissions, follow-ups, and approvals.

• Ensure timely completion of daily targets and operational tasks.

• Assist in implementing new operational processes.

5. Reporting & Tracking Maintain Excel/CRM trackers for tasks, payments, documents, and status updates.

• Share daily/weekly/monthly reports with management.

• Highlight delays, issues, or process bottlenecks.

6. Coordination with Teams Work closely with Accounts, HR, Sales, and Technical teams for smooth operations.

• Help in onboarding vendors, freelancers, or clients when required.

7. Quality & Process Improvement Ensure accuracy in every operational activity.

• Suggest improvements for faster, error-free workflows.

• Follow checklists and SOPs strictly.

8. Administrative Support Handle office-related tasks such as courier coordination, document submission, appointment scheduling, etc.

• Manage small office expenses, reimbursements, and advance usage (with proper breakup).

9. Problem Solving Identify issues during operations and take corrective actions.

• Support the team in resolving operational challenges promptly.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.