Back Office Operation Executive

Job Description – Operations Executive

Company: AMPUG Solutions

Location: Krishna Tech Park, Bengaluru

Department: Operations

Employment Type: Full-Time | On-Site

Reporting To: Operations Manager / Management

Job Summary

AMPUG Solutions is looking for a responsible, proactive and organised Operations Executive to manage day-to-day operational activities, employee coordination, client communication, documentation, attendance, MIS and office administration.

The candidate must have strong follow-up, communication, coordination and Excel/Google Sheets skills and should take complete ownership of assigned tasks until closure.

Key Responsibilities

Operations & Coordination

• Manage daily operational activities and ensure timely completion of assigned tasks.

• Coordinate with employees, site supervisors, clients, Accounts and Management.

• Monitor pending activities and follow up until final closure.

• Identify operational issues and escalate them to Management when required.

• Maintain daily task and operational trackers.

Employee & Site Coordination

• Maintain updated employee and deployment records.

• Coordinate with employees and site supervisors regarding attendance, deployment and operational issues.

• Monitor absenteeism, employee concerns and replacement requirements.

• Maintain employee-related documents and records.

• Coordinate employee-related operational matters with the concerned departments.

Client Coordination

• Communicate professionally with clients through phone, email and WhatsApp.

• Coordinate regarding manpower deployment, attendance, documents and operational requirements.

• Follow up on pending approvals, confirmations and client instructions.

• Handle operational issues and ensure timely resolution.

Attendance & Payroll Support

• Collect and verify employee attendance.

• Check leave, absence and payable days.

• Identify attendance discrepancies and coordinate for corrections.

• Provide accurate attendance/payroll inputs to the Accounts Team.

• Assist in resolving employee salary-related operational queries.

MIS & Documentation

• Prepare and maintain daily, weekly and monthly MIS reports.

• Maintain employee, attendance, deployment and client records.

• Maintain pending-issue and follow-up trackers.

• Ensure all documents and records are accurate, updated and properly organised.

• Support PF, ESI, PT, payroll and other compliance-related documentation as required.

Office Administration

• Handle routine office administration and coordination.

• Maintain office records, registers and important documents.

• Coordinate meetings, internal communications and office requirements.

• Assist Management with reports, letters and official communications.

Required Skills

• Good communication skills in English and Hindi. Kannada/Tamil/Malayalam is preferred.

• Good knowledge of MS Excel / Google Sheets.

• Strong follow-up and coordination skills.

• Good email drafting and documentation skills.

• Ability to manage multiple tasks simultaneously.

• Problem-solving and decision-making ability.

• Strong ownership, discipline and attention to detail.

• Professional behaviour while dealing with clients and employees.

Qualification & Experience

• Graduate in any discipline.

• B.Com / BBA / BBM / MBA preferred.

• Experience: 1–3 years in Operations, Administration, Staffing Operations, Manpower Operations or Client Coordination preferred.

• Freshers with excellent communication and Excel skills may also be considered.

Candidate Profile

The ideal candidate should be proactive, disciplined, responsible and result-oriented, with the ability to take ownership of work and ensure that every assigned task is properly followed up and completed.

Work Location: Krishna Tech Park Area, Bengaluru

Job Type: Full-Time | On-Site

Salary: As per experience and suitability

Apply Here: https://forms.gle/x3ofaFPzeBAYNrDt8

Apply Here: https://forms.gle/x3ofaFPzeBAYNrDt8

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 4 years of experience.