Back Office Operation Executive

15,000 - 20,000 /month

Airhs Private Limited

Chinar Park, Kolkata

0 - 6+ years Experience in Back Office / Data Entry

5 Openings

Full Time

Skills Required

> 30 WPM Typing Speed

Computer Knowledge

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Operation Executive

We are looking for an Operations Executive to join our team at Airhs Private Limited. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers an in-hand salary of ₹15,000 – ₹20,000 along with excellent opportunities for career growth in a professional work environment.

Key Responsibilities:

Email Management: Promptly read, understand, and reply to incoming emails from travel agents with a highly professional tone and accurate information.
Call Handling (IVR): Receive inbound calls through the IVR system, patiently listen to agent issues, and provide immediate assistance or troubleshooting.
Query Resolution: Understand portal-related problems or booking queries and escalate them to the respective technical or operations teams if necessary.
Client Relationship: Maintain a polite, helpful, and professional demeanor at all times to ensure high satisfaction among our B2B partners.

Requirements & Qualifications:

Language Fluency: Must have fluent spoken and written English. Candidates with a CBSE board educational background will be highly preferred.
Communication Skills: Proven ability to draft professional emails independently without grammatical errors.
Technical Skills: Good computer knowledge, proficient in MS Excel, MS Word, and general Internet Surfing.
Typing Speed: Minimum typing speed of 30 WPM is required for quick email responses and data logging.
Attitude: Strong problem-solving mindset with excellent telephone etiquette.
Good communication and multitasking abilities.
Willing to work 6 Days a Week.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 6+ years Experience.

More about this Back Office Operation Executive job

What skills and experience do you need for this Back Office Operation Executive job?
Ans : To apply for this Back Office Operation Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Back Office Operation Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Back Office Operation Executive job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinar Park, Kolkata.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Back Office Operation Executive job. Only female candidates can apply.
What are the key responsibilities of this Back Office Operation Executive job?
Ans : As a Back Office Operation Executive, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
Where is this job located?
Ans : This Back Office Operation Executive job is located in Chinar Park, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word along with 0-7 years of experience is ideal for this Back Office Operation Executive job.
Why should you apply for this Back Office Operation Executive job?
Ans : This Back Office Operation Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

> 30 WPM Typing Speed, Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word, Fluent English, English Communication, Customer Support, Customer Handling, B2B client support, Problem Solving