Operation coordinator

Job Description – Operation Coordinator

Job Title

Operation Coordinator

Location

Bengaluru (Office-based role with coordination support)

Company

Gubbacci Uniform Company

About Gubbacci

Gubbacci is a Uniform Operations Partner—we are a technology-driven uniform operations partner for schools and institutions.

We manage the entire uniform lifecycle: planning, measurements, online ordering, customer support, inventory, and fulfillment—end to end.

Role Overview

We are looking for a highly organized and execution-focused professional to manage and coordinate school measurement operations and related office activities.

This role begins after a school deal is closed and continues until measurements are successfully completed and handed over for production, ensuring smooth coordination between internal teams and schools.

Key Responsibilities

1. Measurement Planning & Coordination

Coordinate with Gubbacci sales team and school administrators to:

• Finalize measurement dates

• Align on student strength and schedules

• Plan weekday/weekend measurement calendars

• Maintain updated records in office systems

2. Digital Scheduling Setup

Work with the Gubbacci Digital Team to:

• Set up measurement slots on scheduling systems (e.g., Calendly)

• Ensure appointment links are live and shared with parents/schools

• Monitor slot utilization and manage rescheduling if needed

• Maintain proper documentation and reports

3. Office Coordination & Logistics Support

Plan and coordinate:

• Measurement team schedules

• Required materials, tents, tables, and equipment

• Staff movement planning with logistics team

Ensure:

• Proper communication of requirements to field teams

• Availability of materials before dispatch

• Coordination for WiFi/data support when required

4. Operational Support & Communication

• Act as central coordination point between school, field team, and internal departments

• Handle schedule updates, escalations, and last-minute changes

• Ensure smooth communication between:

  • Measurement team

  • School administration

  • Customer support team

  • Warehouse

5. Staff & Vendor Coordination

• Coordinate with transport and logistics vendors

• Arrange food and refreshments for field teams (as required)

• Ensure discipline, punctuality, and adherence to SOPs

• Maintain vendor contact database

6. Internal Coordination & Reporting

Work closely with:

• Customer Support

• Warehouse

• Management

Share daily/weekly updates on:

• Measurement progress

• Issues and resolutions

• Completion status per school

• Pending tasks and follow-ups

Skills & Qualifications

Must-Have

• Strong coordination and planning skills

• Excellent communication (English + Kannada preferred)

• Good organizational and follow-up ability

• Ability to manage multiple tasks from office

Good to Have

• Experience in operations coordination / admin role

• Prior experience with schools or institutions

• Familiarity with basic digital tools (Google Sheets, calendars, scheduling tools)

Work Nature

• Primarily office-based role

• Coordination-intensive position

• Weekend support may be required during peak season (compensatory offs as applicable)

• High ownership, high visibility role

Why Join Gubbacci

• Work on large-scale, real-world operations

• High responsibility and growth potential

• Exposure to tech-enabled operations

• Opportunity to build scalable systems, not just execute tasks

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.