Office Staff

Roles and Responsibilities

1. Office Administration

• Manage daily office operations and ensure the centre functions smoothly.

• Maintain files, documents, registers, stationery and other office supplies.

• Handle incoming calls, emails, walk-ins and general enquiries.

• Ensure the classroom and office premises are organised and well-maintained.

2. Student Management

• Maintain student databases, admission forms and academic records.

• Manage student attendance and coordinate with faculty regarding absenteeism.

• Communicate important announcements, exam schedules, batch timings and fee reminders.

• Assist students and parents with administrative queries.

3. Admissions and Fee Management

• Assist the counselling team with admission documentation and student onboarding.

• Maintain fee records, payment receipts, outstanding dues and follow-up reports.

• Update student admission and fee details in the institute's ERP/software.

• Coordinate with management regarding pending payments and admission status.

4. Academic Coordination

• Coordinate with faculty regarding lecture schedules, classroom allocation and batch timings.

• Ensure classrooms are ready before lectures and required teaching materials are available.

• Maintain records of lecture completion, cancellations and rescheduled classes.

• Arrange study materials, test papers and other academic resources.

5. Data Management and Reporting

• Maintain accurate digital and physical records.

• Prepare daily, weekly and monthly administrative reports.

• Update student attendance, admissions, fee collection and pending dues in the ERP.

• Ensure confidentiality and accuracy of student and institute information.

6. Communication and Coordination

• Communicate with students, parents, faculty and management professionally.

• Send WhatsApp messages, reminders and notices as instructed.

• Coordinate meetings, orientations, examinations and student events.

• Escalate complaints, operational issues and urgent matters to management.

7. General Responsibilities

• Monitor office requirements and coordinate maintenance when necessary.

• Support the management team with administrative tasks and documentation.

• Follow institute policies, procedures and reporting timelines.

• Perform any other administrative duties assigned by the management.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.