Office Staff

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.

Coordinate with clients to confirm service appointments, access requirements, and system availability.

Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).

Track open service tickets and follow up to ensure timely resolution.

Support the preparation of service reports, quotations, and invoices.

Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.

Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.

Handle customer complaints or escalations professionally and promptly.

Generate daily, weekly, and monthly service performance reports for management.

Coordinate with internal teams (sales, engineering, operations) for seamless service delivery.Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.

Coordinate with clients to confirm service appointments, access requirements, and system availability.

Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).

Track open service tickets and follow up to ensure timely resolution.

Support the preparation of service reports, quotations, and invoices.

Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.

Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.

Handle customer complaints or escalations professionally and promptly.

Generate daily, weekly, and monthly service performance reports for management.

Coordinate with internal teams (sales, engineering, operations) for seamless service delivery.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.

More about this Office Staff job

1. What is the eligibility criteria to apply for this Office Staff job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Office Staff job?
   Ans: This Office Staff job will have 6 working days.
4. Are there any charges applicable while applying or joining this Office Staff job?
   Ans: No, there is no fee applicable for applying this Office Staff job and during the employment with the company, i.e., LOCUS FIRE & SECURITY INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Office Staff role?
   Ans: There is an immediate opening of 1 Office Staff at LOCUS FIRE & SECURITY INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Office Staff job?
   Ans: This Office Staff job has 09:00 AM - 06:00 PM timing.