Office Coordinator

Position Summary

The Process Coordinator is responsible for ensuring smooth coordination of day-to-day operational processes across departments, tracking workflow, maintaining process documentation, monitoring timelines, and driving process improvements to ensure timely delivery and operational efficiency. The role acts as a bridge between Merchandising, Production, QC, Inventory, Dispatch, and Management.

Key Responsibilities

• Coordinate daily workflow between Merchandising, Production, QC, Inventory, and Dispatch.

• Monitor order progress and ensure timely completion as per production schedules.

• Create and maintain process trackers, dashboards, and MIS reports.

• Follow up with concerned departments to resolve delays and bottlenecks.

• Ensure compliance with SOPs and company processes.

• Prepare and maintain production reports, status updates, and documentation.

• Coordinate with department heads for smooth execution of customer orders.

• Identify process gaps and recommend improvements to increase efficiency.

• Maintain accurate records in ERP/Excel and ensure data accuracy.

• Escalate critical issues affecting delivery timelines to management.

• Assist in implementing new operational processes and continuous improvement initiatives.

Required Skills

• Excellent coordination and follow-up skills.

• Strong communication and interpersonal skills.

• Proficiency in Microsoft Excel, Google Sheets, and MS Office.

• Strong analytical and problem-solving abilities.

• Ability to manage multiple tasks and meet deadlines.

• Attention to detail and strong organizational skills.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.