We are looking for a Office Assistant to join our team . The role offers ₹18000 - ₹27000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with 2 - 3 years of experience.
More about this Office Assistant job
What is the eligibility criteria to apply for this Office Assistant job?
Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Greater Noida.
How many working days are there for this Office Assistant job?
Ans: This Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Office Assistant job?
Ans: No, there is no fee applicable for applying this Office Assistant job and during the employment with the company, i.e., Ocimum Infra Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Office Assistant role?
Ans: There is an immediate opening of 1 Office Assistant at Ocimum Infra Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Office Assistant job?
Ans: This Office Assistant job has 09:00 AM - 06:00 PM timing.