Office Assistant

We are looking for a Office Assistant to join our team at Karan Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹11000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Do all the work in office which is required as per the office requirement from cleaning, dusting to data entry and other packing of products

• Assist the accountant/owner in various works regarding sales and daily routine.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days working week during the Day shift. 2 leaves in a month is provided and timings of office is from 9.30 am to 7 pm everyday.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6+ years Experience.