Key Responsibilities:
Make outbound and receive inbound calls to clients/customers
Maintain and update data in Excel/CRM systems
Handle daily office administrative tasks and documentation
Coordinate with internal teams and follow up on pending work
Maintain records, files, and reports
Support management with basic office operations
Requirements:
Graduate or equivalent qualification
Basic knowledge of MS Office (Word, Excel)
Good communication and interpersonal skills
Basic computer typing skills
Organized, punctual, and responsible attitude