MIS Executive

Job Description: Operations Manager (Motor Insurance)

Position: Operations Manager

Location: IST FLOOR, REAR SIDE F-2, HOUSE NO-90 NEW RAJDHANI ENCLAVE, DELHI, 110092

Experience Level: 1+ years in motor insurance operations Employment Type: Full-time.

Key Responsibilities:

1. Policy Management & Portal Operations: o Must have in-depth knowledge of insurance portals (United, Universal, Tata, Bajaj, Magma, Digit, Zuno, etc.) to issue, renew, and manage motor insurance policies efficiently.

o Ensure accurate and timely policy creation across multiple platforms while adhering to compliance standards.

o Resolve portal-related issues by liaising with insurers and internal teams.

2. Data Management & Analysis:

o Maintain and manage large datasets related to motor insurance policies using advanced Excel functions (pivot tables, VLOOKUP, HLOOKUP, data validation, etc.).

o Generate and analyse reports to track operational efficiency, identify trends, and support decision-making.

3. Process Improvement:

o Develop, implement, and refine operational workflows to enhance efficiency and accuracy.

o Stay updated on new tools, technologies, and processes in the motor insurance domain to ensure competitive advantage.

4. Team Collaboration & Leadership: o Coordinate with sales, underwriting, claims, and customer support teams to ensure seamless operations.

o Train and mentor team members on portal usage, Excel proficiency, and motor insurance processes.

5. Compliance & Documentation:

o Ensure adherence to IRDAI guidelines and company policies in all operational activities.

o Maintain accurate records and documentation for audits and compliance checks.

Key Requirements:

• Educational Background: Bachelor’s degree in Business Administration, Commerce, or a related field.

• Work Experience: Minimum of 2 years in motor insurance operations, with mandatory expertise in insurance portals for creating and managing policies.

• Technical Skills: o Proficiency in using insurer portals (United, Universal, Tata, Bajaj, Magma, Digit, Zuno, etc.) is a must. o Advanced knowledge of Excel (pivot tables, VLOOKUP, HLOOKUP, macros preferred). o Familiarity with automation tools is a plus.

• Soft Skills: o Strong analytical and problem-solving skills. o Excellent communication and interpersonal abilities. o Proven leadership and team management experience.

How to Apply: Interested candidates can send their resume to [HR.akanksha.agrawal.tip@gmail.com) with the subject line “Application for Operations Manager – Motor Insurance.”

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.