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Back Office MIS Executive

salary 15,000 - 22,000 /month
company-logo
job companyShree Raj Couriers
job location Ashoka Enclave Part I, Faridabad
job experience1 - 3 years Experience in Back Office / Data Entry
10 Openings
full_time Full Time

Skills Required

> 30 WPM Typing Speed
Computer Knowledge
MS Excel
MS Word

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
10:00 AM - 07:00 AM | 6 days working

Job Description

JOB DESCRIPTION

MIS Executive – Logistics & Courier Operations

Department: Operations / MIS
Industry: Logistics & Courier Services
Job Location: Faridabad
Experience: 1–3 Years
Employment Type: Full-Time

Job Summary

We are looking for a detail-oriented and proactive MIS Executive with strong Excel skills and excellent communication abilities to manage shipment tracking, data maintenance, and coordination throughout the parcel delivery lifecycle. The candidate will be responsible for coordinating with internal connections, delivery partners, and clients to ensure timely shipment updates, proper documentation, and successful delivery closure.

Key Responsibilities

  • Shipment Tracking & Monitoring: Track parcels from the initial pickup to the final delivery destination and ensure regular status updates.

  • Excel & MIS Reporting: Maintain accurate shipment records, prepare daily MIS reports, and update Excel sheets with shipment status, pending deliveries, and completed consignments.

  • Coordination & Communication: Coordinate with internal teams, delivery partners, and clients regarding parcel movement, delivery schedules, delays, and shipment-related queries.

  • POD Management: Follow up for the Proof of Delivery (POD) after successful delivery and ensure the shipment is properly closed in the system and MIS records.

  • Delivery Follow-Up: Monitor in-transit, delayed, pending, and undelivered shipments and take timely action to resolve issues.

  • Client Communication: Provide regular shipment updates to clients, respond to queries professionally, and maintain effective working relationships.

  • Data Accuracy: Ensure all shipment details, delivery updates, POD records, and closure information are accurately maintained.

  • Issue Resolution: Identify shipment discrepancies, delivery exceptions, and pending cases, and coordinate with the concerned teams for resolution.

  • Daily Reporting: Share shipment status reports, pending POD reports, and delivery closure updates with the reporting manager.

  • Documentation: Maintain proper records of consignments, delivery confirmations, and related operational documents.

Required Skills & Qualifications

  • Good knowledge of MS Excel, including data entry, sorting, filtering, basic formulas, and report preparation.

  • Excellent verbal and written communication skills.

  • Strong coordination and follow-up skills.

  • Ability to manage multiple shipments and tasks simultaneously.

  • High attention to detail and accuracy in data management.

  • Good problem-solving skills and the ability to handle time-sensitive tasks.

  • Basic computer proficiency and familiarity with email communication.

  • Prior experience in logistics, courier services, shipment tracking, or operations will be preferred.

Key Performance Indicators (KPIs)

  • Accuracy and timely updating of shipment data.

  • Timely tracking and follow-up of consignments.

  • Percentage of shipments closed with valid PODs.

  • Reduction in pending deliveries and overdue PODs.

  • Timely submission of daily MIS reports.

  • Effective coordination and resolution of client and shipment-related queries.

Ideal Candidate Profile

The ideal candidate should be organized, responsible, and comfortable working in a fast-paced logistics environment. They must possess strong Excel skills, excellent communication abilities, and a proactive approach to tracking shipments from pickup to final delivery and ensuring proper POD collection and shipment closure.

Note: The role requires continuous monitoring of shipments, regular coordination with internal teams and clients, and accurate maintenance of MIS records to ensure smooth logistics operations.

Other Details

  • It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Back Office MIS Executive job

  1. What skills and experience do you need for this Back Office MIS Executive job?
    Ans : To apply for this Back Office MIS Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, MS Excel, MS Word along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Back Office MIS Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
  3. What is the work schedule for this Back Office MIS Executive job?
    Ans : This Back Office MIS Executive job has 6 days working days and timings from 10:00 AM - 07:00 AM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ashoka Enclave Part I, Faridabad.
  5. How many vacancies are there for this Back Office MIS Executive job?
    Ans : There are 10 vacancies for this Back Office MIS Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Back Office MIS Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Back Office MIS Executive job?
    Ans : As a Back Office MIS Executive, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
  8. What is the job location for this position?
    Ans : The job location for this Back Office MIS Executive position is Ashoka Enclave Part I, Faridabad.
  9. Who is the right fit for this Back Office MIS Executive job?
    Ans : A candidate having skills like > 30 WPM Typing Speed, Computer Knowledge, MS Excel, MS Word with 1-3 years of experience is the right fit for this Back Office MIS Executive job.
  10. What makes this Back Office MIS Executive job a good opportunity?
    Ans : This Back Office MIS Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

> 30 WPM Typing Speed, Computer Knowledge, MS Excel, MS Word, client handling

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Contact Person

Kashish Sharma

Interview Address

SCF 12 FIRST FLOOR ASHOKA ENCLAVE EXTNEN FARIDABAD HARYANA 121003, Ashoka Enclave Part I, Faridabad
Posted 19 hours ago
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