Front Office Executive

Company: Hotel & Banquet – Zivanta
(A Unit of Touchwood Entertainment Limited)
Location: Faridabad, Haryana
Salary: ₹25,000 – ₹35,000 per month
Preference: Female candidates residing in Faridabad
Employment Type: Full-Time

Job Summary

Zivanta is looking for a well-groomed, courteous, and professional Front Office Executive to manage front desk operations, welcome guests, handle inquiries, and ensure a smooth and pleasant guest experience at our hotel and banquet facility.

Key Responsibilities

• Welcome and greet guests, visitors, and clients professionally.

• Handle incoming calls, guest inquiries, and front desk communications.

• Manage guest check-ins, check-outs, and reservations, wherever applicable.

• Coordinate with the Sales, Banquet, Housekeeping, and Operations teams.

• Maintain guest records, booking details, and front office documentation.

• Assist guests with their queries, requests, and complaints professionally.

• Support banquet bookings, event inquiries, and client visits.

• Maintain front desk cleanliness, organization, and professional standards.

• Ensure excellent customer service and guest satisfaction.

Candidate Requirements

• Female candidates only, preferably local residents of Faridabad.

• Graduate in any discipline; hospitality qualifications will be an advantage.

• 1–3 years of experience in front office, reception, hotel, or hospitality operations preferred.

• Freshers with excellent communication and interpersonal skills may also apply.

• Strong verbal communication skills in Hindi and English.

• Presentable personality with a polite, confident, and service-oriented approach.

• Basic computer knowledge and proficiency in MS Office.

• Ability to multitask, handle guest queries, and coordinate with different departments.

Salary & Benefits

• Monthly salary: ₹25,000 – ₹35,000, depending on experience and suitability.

• Opportunity to work in a professional hotel and banquet environment.

• Career growth opportunities in hospitality and guest relations.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.