ERP executive/ MIS

Role Purpose

The ERP Executive is responsible for day-to-day ERP operations, data accuracy, user support, and process compliance across retail stores, warehouse, production coordination, and HO functions. The role ensures smooth functioning of ERP modules related to sales, inventory, purchase, production, payroll, and finance, enabling timely decision-making and operational efficiency.

Key Responsibilities

1. ERP Operations & Support

• Manage daily ERP transactions across stores, warehouse, HO, and factory coordination

• Provide first-level ERP support to users (store staff, warehouse, HR, finance, operations)

• Troubleshoot ERP issues related to:

  • Billing & POS

  • Inventory mismatches

  • GRN, STO, PO, and sales entries

• Coordinate with ERP vendor for system bugs, upgrades, and enhancements

2. Data Accuracy & Compliance

• Ensure 100% data accuracy in:

  • Item masters (SKU, size, color, MRP, category)

  • Vendor & customer masters

  • Store, employee, and cost-center masters

• Monitor adherence to ERP SOPs across departments

• Identify and report process deviations or data manipulation

3. Retail & Inventory Management

• Track daily:

  • Store sales uploads

  • Stock inward/outward

  • Inter-store transfers (IST/STO)

• Support physical stock audits and reconcile variances

• Coordinate with Retail Ops & Warehouse for inventory corrections

4. Purchase, Production & Vendor Coordination

• Support ERP entries for:

  • Purchase Orders

  • Job work challans

  • Production inward/outward

  • Vendor billing & reconciliation

• Ensure timely closure of transactions to avoid pending entries

5. MIS & Reporting

• Generate and share periodic MIS reports:

  • Sales, stock, ageing, slow-moving inventory

  • Store-wise and category-wise performance

  • Exception and error reports

• Support management with custom reports and data extraction

6. User Training & Process Improvement

• Train new employees on ERP usage and SOPs

• Conduct refresher training for store and HO users

• Suggest process automation and system improvements to enhance efficiency

Key Skills & Competencies

Technical Skills

• Hands-on experience with ERP systems (Retail / Apparel ERP preferred)

• Strong knowledge of:

  • Inventory & Supply Chain modules

  • POS & billing

  • Purchase & vendor management

  • Basic accounting entries

• Proficiency in MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, MIS)

Behavioral Skills

• High attention to detail

• Strong problem-solving ability

• Process-oriented mindset

• Good coordination and communication skills

• Ability to work with cross-functional teams and store staff

Education & Experience

• Graduate / Diploma in IT, Commerce, Management, or related field

• 2–5 years of ERP experience in:

  • Retail / Apparel / FMCG / Manufacturing preferred

• Exposure to multi-store retail operations is a strong advantage

Key Performance Indicators (KPIs)

• ERP transaction accuracy (% error-free entries)

• Issue resolution turnaround time

• Data closure timelines (GRN, billing, STO, vendor bills)

• Audit variance reduction

• User satisfaction & system uptime support

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 3 years of experience.