Data Management: Maintain and update customer, vehicle, and service records in the Dealer Management System (DMS) to ensure data accuracy and integrity.
Report Generation: Produce daily, weekly, and monthly reports on sales, service, and inventory using tools like MS Excel and DMS reporting features.
System Support: Provide first-level technical support for DMS and other software applications, coordinating with IT support teams for issue resolution.
Process Improvement: Identify opportunities to streamline data processing workflows and implement best practices for efficiency.
Compliance: Ensure data handling and storage comply with company policies and relevant data protection regulations.
Training: Assist in training staff on DMS usage and data entry protocols to maintain consistency across departments.