Ecommerce Operations Executive

Job Overview:

We are looking for a detail-oriented and proactive E-commerce Executive to manage and optimize our online sales channels. The candidate will be responsible for product listings, order management, and improving overall online customer experience across platforms.

Key Responsibilities:

• Manage product listings on e-commerce platforms (Amazon, Flipkart, website, etc.)

• Ensure accurate product descriptions, pricing, images, and inventory updates

• Handle order processing, returns, and customer queries

• Monitor stock levels and coordinate with inventory/warehouse teams

• Optimize product listings for better visibility and conversions (SEO basics)

• Run and monitor online promotions, discounts, and campaigns

• Track daily sales performance and prepare reports

• Coordinate with marketing, design, and logistics teams

• Ensure smooth functioning of the website and marketplace accounts

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Business, or related field

• Basic knowledge of e-commerce platforms (Amazon, Flipkart, Shopify, etc.)

• Understanding of online customer behavior and sales funnel

• Good communication and coordination skills

• Basic Excel knowledge (VLOOKUP, Pivot Table preferred)

• Attention to detail and problem-solving ability

Preferred Skills:

• Knowledge of SEO and digital marketing

• Experience with product catalog management

• Familiarity with order management systems

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 4 years of experience.