Ecommerce Operations Executive

15,000 - 18,000 /month

Travcred Immigrations & Holidays Private Limited

Malviya Nagar, Delhi

6 - 12 months Experience in Back Office / Data Entry

2 Openings

Full Time

Skills Required

> 30 WPM Typing Speed

Computer Knowledge

Data Entry

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

All Education levels

All genders

10:00 AM - 06:30 PM

Internet Connection, Laptop/Desktop

Job Description

oversees the backend, logistics, and daily functions of an online store to ensure seamless fulfillments, inventory accuracy, and high customer satisfaction.

Core Responsibilities

Logistics & Fulfillments: Oversee order processing, shipping, and returns to ensure timely, accurate delivery.
Inventory Management: Monitor stock levels across channels, coordinate regular audits, and prevent stockouts.
Supply Chain Optimisation: Manage relationships with suppliers and 3PL (third-party logistics) providers.
Website Performance: Collaborate with IT/marketing to manage product catalog accuracy, inventory updates, and technical functionality.
Customer Experience: Monitor performance metrics to resolve customer service issues and improve the buying journey.
Strategy & Analysis: Develop and implement operational strategies to boost productivity, reduce costs, and improve KPIs.
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Required Skills & Qualifications

Experience: Usually 1 year in ecommerce operations, logistics, or supply chain management.
Technical Skills: Proficiency in ecommerce platforms, ERP systems, and MS Excel/data analysis tools.
Leadership: Strong team management and collaboration skills.
Problem-Solving: Excellent analytical ability to troubleshoot logistical inefficiencies.
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Key Metrics for Success (KPIs)

Order fulfilment time (Time to Ship)
Inventory turnover rate
Order accuracy rate
Return rate/rate of returns processing
Customer satisfaction score (CSAT)

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.

More about this Ecommerce Operations Executive job

What skills and experience do you need for this Ecommerce Operations Executive job?
Ans : To apply for this Ecommerce Operations Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Ecommerce Operations Executive position.
What are the working days and timings for this job?
Ans : This Ecommerce Operations Executive job has timings from 10:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Ecommerce Operations Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Ecommerce Operations Executive, you will work on skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word.
Where is this job located?
Ans : This Ecommerce Operations Executive job is located in Malviya Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-1 years of experience is ideal for this Ecommerce Operations Executive job.
Why should you apply for this Ecommerce Operations Executive job?
Ans : This Ecommerce Operations Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.