Ecommerce Operations Executive

Key Responsibilities:

• Website Management: Maintain and update the company's e-commerce website, ensuring functionality and optimal product listings (descriptions, visuals, SEO).

• Digital Marketing: Develop and execute online campaigns (email, PPC, social media) to drive traffic and conversions.

• Sales & Strategy: Implement strategies to achieve sales targets, analyze market trends, and conduct competitor analysis.

• Data Analysis: Monitor website analytics, user behavior, and performance metrics to identify improvements and report on business outcomes.

• Customer Experience: Enhance the online shopping journey, manage customer inquiries, and ensure high satisfaction.

• Cross-functional Collaboration: Work with marketing, IT, supply chain, and design teams for integrated initiatives.

• Inventory & Logistics: Oversee stock levels, product information accuracy, and order fulfillment processes. 

Key Skills & Qualifications:

• Experience in e-commerce or digital marketing.

• Familiarity with e-commerce platforms (Shopify, Magento) and analytics tools (Google Analytics).

• Strong analytical, problem-solving, and communication skills.

• Knowledge of SEO, SEM, CRM, and digital marketing principles.

• Bachelor's degree in Marketing, Business, or related field often preferred. 

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.