Ecommerce Operations Executive

15,000 - 20,000 /month

Pinkcow Designs Private Limited

Goregaon (West), Mumbai

6 - 12 months Experience in Back Office / Data Entry

2 Openings

Full Time

Skills Required

Computer Knowledge

Data Entry

MS Excel

Job Highlights

12th Pass and above

All genders

09:30 AM - 07:30 PM | 6 days working

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

An E-commerce Executive is responsible for managing and optimizing the company’s online sales platforms to increase revenue, improve customer experience, and strengthen the brand’s digital presence. This role involves website management, product listings, digital marketing coordination, data analysis, and marketplace operations.

Key Responsibilities

1. Website & Platform Management

Manage and update the company’s e-commerce website (e.g., Shopify, WooCommerce, Magento).
Ensure product listings are accurate, optimized, and up to date.
Monitor website performance, user experience, and functionality.
Coordinate with developers for technical improvements.

2. Marketplace Management

Manage third-party marketplace accounts (e.g., Amazon, Flipkart, eBay).
Oversee product uploads, pricing, promotions, and stock levels.
Handle order processing, returns, and customer queries.

3. Digital Marketing & Promotions

Coordinate with marketing teams for SEO, SEM, and social media campaigns.
Plan and execute online promotions and discount strategies.
Track and improve conversion rates.

4. Sales & Performance Analysis

Monitor daily sales performance and KPIs.
Prepare reports using tools like Google Analytics and Microsoft Excel.
Analyze customer behavior and suggest improvements.

5. Inventory & Order Management

Coordinate with supply chain and warehouse teams.
Ensure product availability and timely fulfillment.
Reduce order cancellations and returns.

6. Customer Experience Management

Respond to customer inquiries and complaints.
Improve ratings and reviews on marketplaces.
Ensure smooth checkout and post-purchase support.

Required Skills & Qualifications

Bachelor’s degree in Business, Marketing, E-commerce, or related field.
1–3 years of experience in e-commerce or digital sales.
Knowledge of SEO and digital marketing strategies.
Familiarity with online marketplace operations.
Strong analytical and reporting skills.
Proficiency in MS Office (especially Excel).
Good communication and organizational skills.

Preferred Skills

Experience with paid advertising platforms.
Basic knowledge of HTML or website CMS.
Understanding of CRM tools.
Experience with performance marketing campaigns.

Key Performance Indicators (KPIs)

Online sales growth
Conversion rate improvement
Website traffic increase
Cart abandonment rate reduction
Customer satisfaction score
Marketplace rating improvement

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.

More about this Ecommerce Operations Executive job

What skills and experience do you need for this Ecommerce Operations Executive job?
Ans : To apply for this Ecommerce Operations Executive job, candidates should have skills like Computer Knowledge, Data Entry, MS Excel along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Ecommerce Operations Executive position.
What is the work schedule for this Ecommerce Operations Executive job?
Ans : This Ecommerce Operations Executive job has 6 days working days and timings from 09:30 AM - 07:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (West), Mumbai.
How many vacancies are there for this Ecommerce Operations Executive job?
Ans : There are 2 vacancies for this Ecommerce Operations Executive role.
Is this job open for all genders?
Ans : Yes, this Ecommerce Operations Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Ecommerce Operations Executive, you will work on skills like Computer Knowledge, Data Entry, MS Excel.
What is the job location for this position?
Ans : The job location for this Ecommerce Operations Executive position is Goregaon (West), Mumbai.
Who is the right fit for this Ecommerce Operations Executive job?
Ans : A candidate having skills like Computer Knowledge, Data Entry, MS Excel with 1-1 years of experience is the right fit for this Ecommerce Operations Executive job.
What makes this Ecommerce Operations Executive job a good opportunity?
Ans : This Ecommerce Operations Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.