Back Office Ecommerce Operations Executive

We are looking for an experienced Amazon Marketplace Executive to manage and operate our Amazon Seller Account, including product listings, catalogue management, orders, inventory, returns, account health, Amazon PPC/advertising, reports and day-to-day marketplace operations.

Key skills:

1. Amazon Seller Central

   • Product listing and editing

   • Product catalogue management

   • SKU creation and management

   • Product pricing and inventory updates

   • Order processing and monitoring

   • Returns, refunds and cancellations

   • Handling customer messages/queries

2. Amazon Ads

   • Sponsored Products

   • Sponsored Brands/Display, if applicable

   • Keyword research

   • Monitoring ad spend and sales

   • Basic campaign optimization

3. Inventory & Orders

   • Monitoring stock

   • Coordinating with dispatch/warehouse team

   • Tracking pending/failed orders

   • FBA/FBM knowledge, depending on your business model

4. Account Health

   • Monitoring Account Health

   • Handling Amazon notifications

   • Resolving listing/account issues

   • Understanding policy violations and performance metrics

5. Reports & Analysis

   • Downloading Amazon reports

   • Sales analysis

   • Product performance

   • Inventory reports

   • Basic Excel skills — VLOOKUP/XLOOKUP, Pivot Tables, filters, sorting would be useful.

6. Product Listing

   • Titles

   • Bullet points

   • Product descriptions

   • Keywords/search terms

   • Images and basic content coordination

7. Coordination

   • Coordination with sales, purchase, dispatch, accounts and production

   • Following up on Amazon orders and payments

   • Maintaining daily/weekly marketplace reports

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 4 years of experience.