Ecommerce Operations Executive

Gubbacci Apparel Pvt. Ltd. is looking for a proactive and detail-oriented Support Executive – Order Processing & Ecommerce Operations to handle end-to-end online order processing and operational coordination.

The ideal candidate should have prior ecommerce operations experience and the ability to coordinate with multiple teams to ensure smooth order fulfillment, inventory management, courier coordination, and customer support execution.

Key Responsibilities

• Handle end-to-end online order processing operations

• Manage daily order reports and operational updates

• Coordinate with the merchandising team for finished goods readiness and timely execution

• Follow up with courier partners for pickups, dispatch tracking, delivery updates, and issue resolution

• Coordinate with customer care teams regarding order updates and customer concerns

• Manage order exchanges and replacement coordination after delivery

• Handle courier discrepancies and operational issue resolution

• Ensure smooth execution of the complete order lifecycle from order receipt to closure

• Maintain inventory coordination and stock update processes

• Ensure all operational tasks are completed within defined timelines

• Coordinate effectively with internal departments to avoid delays and execution gaps

Candidate Requirements

• Prior experience in Ecommerce Operations / Order Processing is mandatory

• Good understanding of inventory management and stock coordination

• Experience handling ecommerce operational workflows

• Strong follow-up and coordination abilities

• Ability to work in a timeline-driven environment

• Good communication and multitasking skills

• Basic knowledge of courier operations and ecommerce systems preferred

Preferred Candidate Profile

Candidates with prior experience in:

• Ecommerce brands

• Apparel / Fashion industry

• Order management operations

• Customer support coordination

• Inventory and dispatch operations

will be preferred.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.