Ecommerce Operations Executive

Responsibilities:

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Handling marketing and sales through e-commerce marketplaces such as Amazon, Flipkart, Myntra etc in India and abroad, expanding the product range online, maintaining and improving listings, fixing errors, interacting with account managers, handling customer queries and boosting sales.

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Managing correct and updated catalog listing and product uploads on marketplaces such as Amazon, Flipkart

Manage key accounts to ensure increased sales as per targets

Compare prices and products from competitive brands

Having an analytical approach to ensure accurate reporting, forecasting and sales analysis

Launching promotional offers on behalf of company for brand promotion

Follow up with courier partners for issues such as product deliveries, stop deliveries, RTOs, Re-shipping returned Orders

Handling pending orders, assigning to couriers, follow-up with production & delivery, customer & merchant relationship management

Preparing daily Sales Report and Profitability Report

Communicate findings, solutions and best practices to drive growth

Maintaining good account health in the different market place.

Evaluate additional eCommerce channels, and determine market potential for new distribution channels

Planning per season by account to maximizes all sales opportunities

Nurturing new and existing accounts seasonally

Payment reconciliation

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.