Back Office Ecommerce Operations Executive

Company: Enervia Nutraceuticals Pvt. Ltd.

Brand: Theoutpace

Role Overview

We are looking for a proactive, hands-on E-commerce Operations Manager to manage OUTPACE’s D2C website, online marketplaces, backend operations, and business data. The role also involves supporting brand activations and on-ground events as required. We’re looking for someone with a startup mindset, strong ownership, and a willingness to work across functions in a fast-growing brand.

Key Responsibilities

• E-commerce Management: Manage the D2C website, Amazon, product listings, orders, inventory, pricing, and promotions.

• Backend Operations & Data: Maintain sales reports, order tracking, inventory records, customer data, MIS reports, and operational dashboards.

• Order & Customer Management: Coordinate order fulfilment, returns, customer queries, and timely issue resolution.

• Performance Tracking: Monitor sales, conversion rates, product performance, and channel-wise business metrics.

• Brand Activations: Support product sampling, promotional campaigns, fitness events, and brand activations as required.

• Cross-functional Coordination: Work with marketing agencies, logistics partners, internal teams, and vendors to ensure smooth execution.

Requirements

• 1–3 years of experience in e-commerce operations, D2C, or marketplace management.

• Working knowledge of Amazon Seller Central, D2C platforms, and MS Excel/Google Sheets.

• Strong analytical, organizational, and problem-solving skills.

• Willingness to participate in on-ground activations and take up responsibilities beyond a fixed job role.

• Startup mindset: Self-driven, adaptable, accountable, and comfortable building processes from scratch.

What We’re Looking For

Someone who doesn't just manage daily operations but takes ownership, identifies gaps, and helps OUTPACE scale its online business and offline brand presence.

Interested candidates can share their CV along with relevant experience in e-commerce operations.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.