An E-commerce Operations Executive's job description includes managing daily online sales operations like order fulfillment, inventory, and logistics. Key responsibilities also involve overseeing product listings, coordinating with marketing and customer service teams, and analyzing performance metrics to improve user experience and sales.
Core responsibilities
Manage daily operations: Oversee the seamless workflow of e-commerce, from order placement to delivery.
Order and inventory management: Ensure accurate order processing, manage inventory levels, and coordinate with logistics and fulfillment teams.
Product and platform maintenance: Manage and update product listings, descriptions, images, and pricing on the online store.
Customer service coordination: Collaborate with customer service teams to resolve issues and ensure a positive customer experience.
Performance analysis: Monitor and analyze key performance indicators (KPIs) like conversion rates, site traffic, and ROI, often using tools like Google Analytics and CRM systems.
Collaboration and strategy
Teamwork: Work with cross-functional teams, including marketing, IT, and design, to improve the online platform and execute campaigns.
Marketing support: Assist with or execute marketing campaigns to drive traffic and sales.
Vendor coordination: Manage relationships with third-party vendors and platforms.
Other duties
Monitor competitor activity and market trends to identify growth opportunities.
Prepare and present reports on e-commerce performance.
Stay updated on the latest e-commerce trends and best practices.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with Freshers.
More about this Ecommerce Operations Executive job
What is the eligibility criteria to apply for this Ecommerce Operations Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹21000 - ₹29500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Ecommerce Operations Executive job?
Ans: This Ecommerce Operations Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Ecommerce Operations Executive job?
Ans: No, there is no fee applicable for applying this Ecommerce Operations Executive job and during the employment with the company, i.e., Dhl Supply Chain India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Ecommerce Operations Executive role?
Ans: There is an immediate opening of 25 Ecommerce Operations Executive at Dhl Supply Chain India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Ecommerce Operations Executive job?
Ans: This Ecommerce Operations Executive job has 09:00 AM - 05:28 PM timing.
Read More
Other Details
No. Of Working Days
5
Salary
₹ 21350 - ₹ 29990
Contact Person
Vincent
Interview Address
12B, Industrial, industrial Park, 3rd Cross Rd, behind OLYMPIA TECHNOLOGY PARK, South Phase, SIDCO I
Posted 10+ days ago
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