We are looking for a Ecommerce Operations Executive to join our team . This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get ₹15000 - ₹20000 salary along with career growth opportunities in a collaborative environment.
Upload new products with accurate titles, descriptions, prices, and images
Categorize items correctly according to platform guidelines
Use keywords and optimize product descriptions for better visibility
Monitor stock levels across platforms
Coordinate with warehouse/logistics to ensure timely dispatch
Process and track orders, cancellations, and returns
Update product prices, apply discounts, and manage pricing strategies
Schedule and manage participation in sales campaigns (Big Billion Day, Great Indian Festival, etc.)
Coordinate with platform account managers for promotions
Resolve customer complaints and return issues
Monitor customer ratings and reviews, respond to feedback
Maintain high seller performance ratings
Track sales, views, impressions, and conversion rates
Identify best-selling products and slow movers
Use platform dashboards (e.g., Amazon Seller Central, Flipkart Seller Hub) to generate reports
Ensure product listings follow platform policies (images, content, legal)
Handle account health issues like late deliveries, negative reviews, or policy violations
Work with design team for banners/images
Communicate with marketing for ads or influencer campaigns
Report to senior management on performance
Amazon – Seller Central, FBA tools, A+ Content Manager
Flipkart – Seller Hub, Flipkart Ads
Meesho – Supplier Panel (focused on small sellers and resellers)
Myntra – Myntra Partner Portal (for fashion and lifestyle products)
Excel proficiency
Basic knowledge of SEO (for product titles & descriptions)
Strong coordination and communication
Platform-specific experience (e.g., worked with Flipkart or Amazon panels)
Job Requirements:
The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.